Privacy policy

What information do we collect?

We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services including name, email address and address details so that we can deliver ordered goods.
(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
(d) any other information that you choose to send to us

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:
(a) administer the website
(b) improve your browsing experience by personalising the website
(c) enable your use of the services available on the website
(d) send to you goods purchased via the website, and supply to you services purchased via the website
(e) send statements and invoices to you, and collect payments from you
(f) send you general (non-marketing) commercial communications
(g) send you email notifications that you have specifically requested
(h) send to you our newsletter and other marketing communications relating to our business by email or similar technology (you can inform us at any time if you no longer require marketing communications)
(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user
(j) deal with enquiries and complaints made by or about you relating to the website
(k) Other uses:
– Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
– We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
– All our website financial transactions are handled through our payment services provider, Paypal. You should only provide your personal information to Paypal after reviewing the Paypal privacy policy (available at https://www.paypal.com). We will share information with Paypal only to the extent necessary for the purposes of processing payments you make via our website.

Lawful basis for collecting personal data

(a) In the case of browser analytics, we process this data for the legitimate interests of RGJD Ltd.
(b) In the case of personal data collected for processing orders and payments, we process this data in order to fulfil a contract with you to supply the purchased products or service.
(c) In the case of subscribing to our mailing list, we rely on your consent as the lawful basis for processing.
(d) In the case of any other information that you choose to send to us, the lawful basis will likely depend on the context of the information at the time – but is likely to be related to processing orders and providing a service, and therefore falls under the fulfilment of a contract with you.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. This includes our accountants, bookkeepers, payment service provider, software developers and web hosting suppliers.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law
(b) in connection with any legal proceedings or prospective legal proceedings
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Except as provided in this privacy policy, we will not provide your information to third parties.

Retention of data

We will keep data for at least 7 years in order to provide records for HMRC.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy policy by email.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Third-party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.